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Amana Amana  |  SKU: PTH124J35AXXX
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Amana PTH124J35AXXX 12000 BTU Class 11.3 EER PTAC Air Conditioner with Heat Pump - R32 - 3.7 kW - 20 Amp - 265V

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$1,842.00

Product Manuals
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PTAC Line Brochure

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Amana PTAC Brochure

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PTAC Owners Manual

Is this system right for you?
Width
42 in
Height
16-1/16 in
Depth
21-1/2 in
Weight
125 lb
V Voltage
265 V
Bundled
Purchase
All in
One Buy
Good for
Replacements

What's in the box

  • Amana PTH124J35AXXX 12000 BTU Class 11.3 EER PTAC Air Conditioner with Heat Pump - R32 - 3.7 kW - 20 Amp - 265V

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

 Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer

Tags: Amana ptac pthj series, Pth124j35axxx

Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule. 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders. 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 25% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow the  return process,  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1  678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 25% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable and  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial Units 
  • Consumable parts 
Return Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 25% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 25% restocking fee.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

The Amana PTH124J35AXXX combines state-of-the-art heating and cooling technology to ensure year-round comfort in small spaces and at low corporate costs. Manufacturing this Amana PTAC product uses modern technology such as the environmentally friendly R32 refrigerant and 3.7 kW PTAC heat pumps functioning at 265 V. Due to this technology, it is easy to install and provides reliable control of ambient temperatures in apartments, hotels, and offices.

Product Overview of Amana PTH124J35AXXX

The Amana PTH124J35AXXX is designed to cool and heat a space via, a packaged vertical air terminal that combines an air conditioner and a heat pump. It has a cooling capacity of 12,000 BTUs and a powerful heat pump that provides 3.7 kW of heating. This thru-the-wall system of HVAC is designed to provide comfort in temperature while balancing the systems year-round operation as efficiently as possible.

Quick Facts

  • Brand: Amana

  • Model Number: PTH124J35AXXX

  • Cooling Capacity: 12,000 BTU

  • Heating Capacity: 3.7 kW

  • Refrigerant: R32

  • Voltage: 265 V

  • Current Draw: 20 Amp

  • Phase: Single Phase

  • EER: 11.3

  • Application: Packaged Terminal Air Conditioner with Heat Pump

Key Features of Amana PTH124J35AXXX

  • 12,000 BTU cooling capacity

  • Integrated 3.7 kW heat pump system

  • Efficient R32 refrigerant technology

  • Through-the-wall installation design

  • Adjustable airflow louvers

  • Washable and removable filter

  • Quiet and energy-efficient performance

  • Compatible with digital or mechanical controls

  • Durable metal cabinet and grille

  • Serviceable internal components

The Amana PTH124J35AXXX is a perfect example of space saving design combining heating and cooling in an energy efficient, easy to install unit.

Cooling Capacity and Coverage

This Amana PTAC Heat Pump with 12,000 BTUs is effective in cooling rooms of up to 700 square feet. The exact coverage is dependent on factors such as insulation, ceiling heights, and the layout of the room. Typically, this unit is most effective for cooling medium sized rooms.

Energy Efficiency of Amana PTH124J35AXXX

With a Class 11.3 EER (Energy Efficiency Ratio), this model also balances efficiency with the use of the newer generation of refrigerants, R32. Amana PTH124J35AXXX has refrigerants and heating/cooling components that work in unison to efficiently control indoor temperature while keeping energy costs low.

R32 Refrigerant Benefits

R32 refrigerant has a lower global warming potential than many of the older refrigerants and has better refrigerant properties than the older refrigerants. Using R32 in the Amana PTH124J35AXXX makes this unit better refrigerant with faster and more efficient heat exchange while meeting new refrigerant requirements.

Construction and Design

The Amana PTH124J35AXXX is designed with a rugged, metal cabinet and grille for through-the-wall installation. With adjustable louvers, air can be dispersed where it's needed. The filter is also easily removable for simple maintenance and efficiency.

Installation and Compatibility

This PTAC unit is designed specifically for use with a compatible wall sleeve or a prepared wall opening. It operates with a 265 V single-phase power supply with a 20 Amp breaker. A certified HVAC contractor should complete the installation.

Ideal Applications

  • Apartments and Condominiums

  • Guest Rooms and Hotel Suites

  • Home Offices and Study Areas

  • Assisted Living and Senior Housing

  • Dormitories and Student Housing

  • Medium Residential and Light Commercial Spaces

Why Choose Amana PTH124J35AXXX?

Customers wanting to get an Amana 12000 BTU PTAC heat pump system benefit from choosing the Amana PTH124J35AXXX, thanks to its equilibrium in heating and cooling, impressive EER, and R32 refrigerant. This system is a year-round flexible solution with reliable operation and concern for the cost of energy.

Maintenance Tips

  • Maintain washable filter

  • Refrain dust accumulation in the exterior grille

  • Clear louvers and vents

  • Periodically check electrical connections

  • Perform HVAC inspection seasonally

  • Adjust thermostat settings periodically

Technical Specifications

Specification

Details

Brand

Amana

Model

PTH124J35AXXX

System Type

PTAC / Through‑The‑Wall HVAC

Cooling Capacity

12,000 BTU

Heating Capacity

Heat Pump – 3.7 kW

Refrigerant

R32

Voltage

265 V

Phase

Single Phase

Current Draw

20 Amp

EER

11.3

Controls

Digital or Mechanical

Weight:

108 lbs

Dimensions: 

42 W * 16 1/16 H * 14 1/2 D

Application

Residential & Light Commercial

Frequently Asked Questions

1. What size room can the Amana PTH124J35AXXX cool?
 The Amana PTH124J35AXXX is generally suitable for medium‑sized rooms up to about 550–700 square feet depending on insulation, layout, and climate.

2. Does the Amana PTH124J35AXXX provide heating as well as cooling?
 Yes, this PTAC unit includes a heat pump with a 3.7 kW output in addition to 12,000 BTU cooling capacity.

3. What refrigerant does the Amana PTH124J35AXXX use?
 This unit uses R32 refrigerant, which supports efficient performance and a lower environmental impact.

4. What voltage does this PTAC require?
 The Amana PTH124J35AXXX operates on a 265 V single‑phase power supply and requires a 20 Amp breaker setup.

5. Is the Amana PTH124J35AXXX suitable for through‑the‑wall installation?
 Yes, this unit is designed specifically for through‑the‑wall PTAC installation with a compatible wall sleeve or frame.

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PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.

TROUBLESHOOTING TIPS & FAQS: GET EXPERT HEATING & COOLING ADVICE

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