HOTPOINT PTAC 15000 BTU 230/208 VOLT 20A HP R32 AH12H15D3B
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Shipping Policy
Shipping Policy
Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.
Order Process
Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.
Handling Time
All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.
Transit Time
Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.
Shipping Providers
We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.
Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.
Shipping Rates
We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged
Damages and shipping issues
At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.
Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.
How do I handle a return shipment?
You may return your unopened order within 60 days for a refund, minus shipping costs and a 15% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.
Cancellation
All orders cancelled after 6 hours from the confirmation email will follow the return process, whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.
However, if you cancel the order before 6 hours, we will refund your full money.
To process the cancellation, please call us at +1 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.
If you need any help, feel free to contact us
Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Return Policy
Return Policy
If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 15% restocking fee.
Return Eligibility
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
Non-returnable items
The following items are not eligible for return:
- Items that weren't returned within 60 days from the date the customer received the item
- Items that have been used or damaged by the customer
- Items that are not in their original packaging
- Items that do not have all tags and accessories
- Unfortunately, we cannot accept returns on sale items or gift cards.
- Items that are consumable and other wise stated cannot be returned examples are parts, compressors, misc items
- Special order units
- Custom-configured products
- Commercial Units
- Consumable parts
Return Costs
The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.
Restocking Fee
We charge 15% Restocking Fee, except product got damaged by carrier.
To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Cancelled Orders
An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.
Built-to-Order Items
There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.
Final Sale Policy
By placing an order, the purchaser expressly acknowledges and agrees to the following terms:
1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.
2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.
3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.
4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.
5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.
6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.
7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
If you need any help, feel free to contact us
Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Refund Policy
Refund Policy
We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.
We will provide the return label.
Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.
Final Sale Policy
By placing an order, the purchaser expressly acknowledges and agrees to the following terms:
1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.
2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.
3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.
4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.
5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.
6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.
7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
The Hotpoint AH12H15D3B PTAC provides efficient heat pump functionality and powerful cooling in a compact all-in-one unit. This unit provides reliable temperature control and customizable airflow, making it ideal for larger rooms.
Product Overview
The AH12H15D3B is a packaged terminal air conditioner with heat pump features, combining both heating and cooling functionalities in one unit. The unit offers cooling and heating functions in one compact design. It utilizes R-32 refrigerant and operates under modern efficiency guidelines. The unit is powered via a 230/208-volt, 20-amp electrical supply. It features electronic controls with different fan speed settings to give users complete control over airflow and temperature. The self-contained design makes this unit perfect for locations where climate control is needed and centralized HVAC systems are unavailable.
Quick Facts
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Model: AH12H15D3B
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System Type / PTAC Type: Packaged Terminal Air Conditioner with Heat Pump
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Dimensions: 16 (Height) × 42.4 (Width) × 20.9 (Depth)
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Cooling Capacity: 15,000 BTU
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Heating Capacity: Heat Pump Operation
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Voltage: 230/208 Volt
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Amperage: 20 Amp
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Refrigerant: R-32
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Control Type: Electronic Controls with Multiple Fan Speeds
Capacity & Coverage
This PTAC model features a cooling capacity of 15,000 BTUs and is perfect for cooling larger rooms and mid-size living areas. It is able to provide constant temperature control and individual room comfort in a variety of settings, such as hotel rooms, apartments, and any other scenarios that require room-by-room conditioning.
Efficiency
This system uses R-32 refrigerant for optimum heat transfer in both the cooling and heating cycles. Adjustable fan speeds enhance airflow control to meet demand for sure performance and comfort.
Construction & Design
The AH12H15D3B comes in an all-steel cabinet construction and all the components are integrated in one piece. It is space efficient with its robust and compact design. This model helps in through-the-wall applications.
Installation & Application
This PTAC unit is designed for spaces that require independent regulation of temperatures in different rooms. It is often found in hospitality settings like multi-family units and similar environments where they need self-reliant climate control.
Noise & Comfort
The heat pump operation helps indoor temperatures to stabilize with less variability. It offers steady temperatures with multiple fan speeds to balance airflow.
FAQs
Q1. What refrigerant does this PTAC use?
This PTAC uses R-32 refrigerant.
Q2. Does this unit provide both cooling and heating?
Yes, it has heat pump functions for both cooling and heating.
Q3. What electrical supply is required?
A 230/208 volt (20-amp) power supply is required.
Q4. What size rooms is this unit suitable for?
This unit is ideal for larger and medium-sized rooms.
Q5. Does it provide adjustable airflow?
Yes, it provides adjustable airflow because it has different fan speed options.
Explore More
HOTPOINT PTAC 15000 BTU 230/208 VOLT 20A HP R32 AH12H15D3B Specification Table
Product Specifications
Detailed technical data and performance ratings can be found in the Product Specifications PDF.
Download →Warranty Registration
Register within 60 days of install to activate your Manufacture's warranty.
Tech Support Hotline
Our technicians are available to assist you Monday – Friday, 8 AM to 5 PM.
409-757-8330 →
PRODUCT INFORMATION DISCLAIMERS
Safety Liability Notice
Safety Liability Notice
We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.
Installation Disclaimer
Installation Disclaimer
Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.
Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.
By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.
