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HOTPOINT HOTPOINT  |  SKU: AHHS12E3XXA

HOTPOINT PTAC 12000 BTU 265 VOLT 20A HEAT PUMP R32 SERIES A AHHS12E3XXA

Sale price $732.00 Regular price $995.00

Is this system right for you?

Width
42 in
Height
16 in
Depth
21 in
Weight
105.4 lb
V Voltage
265 V
Bundled
Purchase
All in
One Buy
Good for
Replacements

What's in the box

  • HOTPOINT PTAC 12000 BTU 265 VOLT 20A HEAT PUMP R32 SERIES A AHHS12E3XXA

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

Β Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States

Accessories

Accessories of Hotpoint PTAC units with our full range of genuine Hotpoint Accessories

Got everything you needed to install? See the recommended and/or required options for installation below.

Check the items you would like to include with your order

  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer


Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received afterΒ 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrierΒ services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.Β 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.Β 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 15% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow theΒ  return process,Β  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1Β Β 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1Β Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3Β days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Β The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 15% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable andΒ  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial UnitsΒ 
  • Consumable partsΒ 
ReturnΒ Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 15% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

The Hotpoint AHHS12E3 XXA is another excellent option for a Hotpoint 12000 BTU PTAC heat pump. This model is also modern, using the new R32 refrigerant and offers efficient heating and cooling throughout the year with a 265 Volt 20 Amp configuration. This PTAC heat pump is also designed specifically to bring comfort to apartments, hotels, and offices of a more medium-sized space. The compact design offers a through-the-wall option, making the AHHS12E3XXA an easy solution for spaces that need heating and cooling controlled independently.

Product Overview of Hotpoint AHHS12E3XXA

The Hotpoint AHHS12E3XXA is a wall-mounted PTAC with a self-contained heat pump with embedded electric backup heat. This model utilizes R32 refrigerant. This model uses a packaged design with built-in electronic controls and has multiple fan speed settings. This model has a cooling capacity of 12,000 BTU and a heating capacity of 11,000 BTU.

Quick Facts

  • Brand: Hotpoint

  • Model Number: AHHS12E3XXA

  • Cooling Capacity: 12,000 BTU

  • Heating Capacity: Heat Pump with Electric Heat Backup

  • Heating Output: 11,000 BTU Reverse Cycle

  • Refrigerant: R32

  • Voltage: 265V

  • Current Draw: 20A

  • Phase: Single Phase

  • Unit Type: Packaged Terminal Air Conditioner (PTAC)

Key Features of Hotpoint AHHS12E3XXA

  • Refrigerant R32

  • PTAC design

  • 265V electric configuration

  • Electric backup heat

  • 12,000 BTU cooling capacity

  • Heat pump operation

  • Electronic controls

  • Adjustable fan speeds

  • Power auto recovery

  • Freeze protection

  • Self-diagnostics

  • Durable slide-in PTAC design

The Hotpoint AHHS12E3XXA is an efficient design that allows easy installation and operation in a climate controlled environment. It allows heating and cooling in an all-in-one compact design with a durable slide-in PTAC design. This model is built to maintain climate control in varied conditions.

Cooling Capacity and Coverage

The Hotpoint 12000 BTU PTAC heat pump serves well for medium-sized spaces that require reliable climate control. Typical retail and residential spaces like offices, apartments, and hotel rooms fall within the adequate coverage of this model. The heat pump is designed to provide balanced heating and cooling.

Energy Efficiency of Hotpoint AHHS12E3XXA

The Hotpoint AHHS12E3XXA has R32 refrigerant which provides better energy transfer. Coupled with heat pumps, which are better at transferring energy, air resistance heating is not as energy intensive.

The unit also has a cooling EER rating of about 10.4. This is a great rating for PTAC applications.

R32 Refrigerant Benefits

The Hotpoint AHHS12E3XXA has R32 refrigerant, which is a newer refrigerant which is better at energy transfer and allows refrigerants to meet modern HVAC performance. R32 has become a popular refrigerant for newer HVAC systems.

Construction and Design

The Hotpoint AHHS12E3XXA is built with a durable slide in chassis for standard PTAC installs. The smaller size allows it to fit in the wall sleeve.

This unit has electronic controls, a two position discharge grille, manual ventilation that can be controlled and is concealed, and many other features that provide comfort control.

Installation and Compatibility

This 265V PTAC heat pump unit is designed for through the wall installation with compatible PTAC sleeves. This unit also has a 265V 20A single phase power requirement.

Professional installation is recommended for proper electric, airflow, and safe operation.

Ideal Applications

  • This unit works well in guest

  • apartment, office

  • assisted living, dormitory

  • other medium sized residentialΒ 

  • light commercial roomsΒ 

Why Choose Hotpoint AHHS12E3XXA?

This unit not only provides cooling and heating, but also uses the modern refrigerant R32. This makes it a great choice for those looking for a buy Hotpoint 12000 BTU PTAC heat pump.

The seasonally adjustable air conditioning unit's compact through-the-wall design adds tremendous value for properties requiring individual room temperature control.

Maintenance Tips

  • The air filter should be cleaned routinely

  • Ensure exterior airflow openings are not obstructed

  • Check how airflow is directed

  • Periodically examine electrical connections

  • Keep the wall sleeve area neat and tidy

  • Ensure regular scheduled HVAC visits

Technical Specifications

Specification

Details

Brand

Hotpoint

Model

AHHS12E3XXA

System Type

PTAC Heat Pump

Cooling Capacity

12,000 BTU

Heating Type

Heat Pump with Electric Backup

Heating Capacity

11,000 BTU

Refrigerant

R32

Voltage

265V

Phase

Single Phase

Current Draw

20A

Cooling EER

10.4

Controls

Electronic Controls

Installation

Through-The-Wall

Chassis Type

Slide-In

Application

Residential & Light Commercial

Weight

105.4 lbs (Shipping Weight)

Net Weight

90 lbs

Dimensions (H Γ— W Γ— D)

16 Γ— 42 Γ— 21Β 

Frequently Asked Questions

Q1. What type of unit is the Hotpoint AHHS12E3XXA?
The Hotpoint AHHS12E3XXA is a packaged terminal air conditioner with heat pump functionality and electric heat backup.

Q2. How much cooling capacity does the Hotpoint AHHS12E3XXA provide?
The Hotpoint AHHS12E3XXA provides 12,000 BTU cooling capacity for medium-sized rooms and spaces.

Q3. What refrigerant does the Hotpoint AHHS12E3XXA use?
The Hotpoint AHHS12E3XXA uses R32 refrigerant for efficient heating and cooling operation.

Q4. What voltage is required for this Hotpoint PTAC unit?
The Hotpoint AHHS12E3XXA operates on a 265V electrical supply with a 20A requirement.

Q5. Is the Hotpoint AHHS12E3XXA suitable for through-the-wall installation?
Yes, the Hotpoint AHHS12E3XXA is designed for through-the-wall PTAC installation using a compatible sleeve.

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PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.