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HOTPOINT HOTPOINT  |  SKU: AHHS12D3XXA

HOTPOINT PTAC 12000 BTU 230/208 VOLT 20A HEAT PUMP R32 SERIES A AHHS12D3XXA

Sale price $679.00 Regular price $965.00

Is this system right for you?

Width
42 in
Height
16 in
Depth
21 in
Weight
105.4 lb
V Voltage
208V/230V
Bundled
Purchase
All in
One Buy
Good for
Replacements

What's in the box

  • HOTPOINT PTAC 12000 BTU 230/208 VOLT 20A HEAT PUMP R32 SERIES A AHHS12D3XXA

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

Β Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States

Accessories

Accessories of Hotpoint PTAC units with our full range of genuine Hotpoint Accessories

Got everything you needed to install? See the recommended and/or required options for installation below.

Check the items you would like to include with your order

  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer


Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received afterΒ 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrierΒ services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.Β 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.Β 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 15% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow theΒ  return process,Β  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1Β Β 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1Β Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3Β days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Β The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 15% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable andΒ  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial UnitsΒ 
  • Consumable partsΒ 
ReturnΒ Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 15% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

The Hotpoint AHHS12D3XXA is a modern, reliable, and efficient year-round Β Hotpoint 12000 BTU PTAC heat pump. R32 Refrigerant technology makes this unit a great choice with a 230/208V, 20A electrical service. This packaged terminal air conditioner is excellent for apartments, hotels, offices, and other medium-sized builds requiring through-the-wall, PTAC, independent room temperature control.Β 

Product Overview of Hotpoint AHHS12D3XXA

The Hotpoint AHHS12D3XXA is an integrated cooling and heating packaged terminal air conditioning unit designed to provide both heating and cooling with a single product solution. It has a cooling capacity of approximately 12,000 BTUs along with reverse cycle heating. It features R32 refrigerant, a slide-in chassis, multiple fan speeds, and the PTAC standard wall sleeve compatibility.

Quick Facts

  • Brand: Hotpoint

  • Model Number: AHHS12D3XXA

  • Cooling Capacity: 12,000 BTU

  • Heating Type: Heat Pump with Electric Heat Backup

  • Heating Capacity: 11,000 BTU Reverse Cycle

  • Refrigerant: R32

  • Voltage: 230/208V

  • Phase: Single Phase

  • Current Rating: 20A

  • Cooling EER: 10.4 / 10.5

  • Compressor Type: Rotary Compressor

  • Application: Packaged Terminal Air Conditioner (PTAC)

  • Installation Type: Through-the-Wall

Key Features of Hotpoint AHHS12D3XXA

  • Has a cooling capacity of 12,000 BTUs

  • Heat pump with resistance heat backup

  • R32 refrigerant

  • Compatible with 230/208V electrical systems

  • Through-the-wall PTAC

  • Multiple fan speeds

  • Digital electronic controls

  • Auto power recovery

  • SmartFan fan cycle

  • Concealed manual ventilation

  • Two-position discharge grille

  • Rugged slide-in chassis

The Hotpoint R32 PTAC is a heating and cooling unit with an integrated system that is compact and highly operational for areas that demand individualized comfort the most.

Cooling Capacity and Coverage

The Hotpoint 12000 BTU PTAC heat pump is designed to service medium sized areas where reliable heating and cooling is demanded. This unit is very versatile and can be used in a multitude of areas including hotel rooms, apartments, offices, and other residential spaces depending on insulation, room layout, ceiling height, and other local climate conditions.

The 12000 BTU cooling capacity of the unit combined with the heat pump system of the PTAC provides year round temperature control.

Energy Efficiency of Hotpoint AHHS12D3XXA

Hotpoint AHHS12D3XXA takes advantage of heat pump technology and refrigerant R32 and has a cooling EER of approximately 10.4/10.5. The Heat pump technology allows efficient heat transfer while the refrigerant R32 has reliable heat exchange.

R32 Refrigerant Benefits

Refrigerants using R32 have made significant advancements in the transfer of heat and HVAC technology. Refrigerant R32 is efficient in heat transfer and permits the reliable operation of cooling systems and meets the latest refrigerant regulations for modern air conditioning systems.

Construction and Design

The Hotpoint AHHS12D3XXA is designed to be a durable, slide-in chassis, through-the-wall PTAC assembly. Its compact cabinet is designed to be easily integrated into a compatible wall sleeve while maintaining optimal airflow.

The unit is designed to improve the comfort and control of the system with the incorporation of a rotary compressor, concealed ventilation control, and SmartFan technology, as well as a two-position discharge grille.

Installation and Compatibility

This 230/208V PTAC heat pump unit is designed for through-the-wall installation using a compatible PTAC wall sleeve. The unit operates on a 230/208V single-phase electrical supply with a 20A configuration.

For proper service, control, and airflow, professional installation of this PTAC assembly is recommended.

Ideal Applications

  • Hotel guest rooms

  • Apartments

  • Office spaces

  • Assisted living facilities

  • Dormitories

  • Classrooms

  • Medium-sized residential spaces

  • Light commercial spaces

Why Choose Hotpoint AHHS12D3XXA?

The Hotpoint AHHS12D3XXA is a reliable option for customers looking for a buy Hotpoint 12000 BTU PTAC heat pump, as it incorporates the latest R32 refrigerant technology, and provides efficient heat pump operation and reliable cooling.

This unit offers a singular solution for properties that need individual climate control for each room, without offering standalone heating and cooling systems.

Maintenance Tips

  • Regularly clean the air filter

  • Ensure air openings are free of dust and debris

  • Ensure air louvers direct air appropriately

  • Check electrical connections periodically

  • Keep wall sleeve area clean

  • Regularly schedule an HVAC inspection

Technical Specifications

Specification

Details

Brand

Hotpoint

Model

AHHS12D3XXA

System Type

PTAC Heat Pump

Cooling Capacity

12,000 BTU

Heating Capacity

11,000 BTU

Heating Type

Heat Pump with Resistance Backup

Refrigerant

R32

Voltage

230/208V

Phase

Single Phase

Current Rating

20A

Cooling EER

10.4 / 10.5

Compressor Type

Rotary Compressor

Installation

Through-The-Wall

Application

Residential & Light Commercial

Weight

95 lbs

Dimensions (W Γ— H Γ— D)

42.4 Γ— 16 Γ— 20.9 inches

Frequently Asked Questions

Q1. What type of unit is the Hotpoint AHHS12D3XXA?
The Hotpoint AHHS12D3XXA is a packaged terminal air conditioner with heat pump operation and electric heat backup.

Q2. How much cooling capacity does the Hotpoint AHHS12D3XXA provide?
The Hotpoint AHHS12D3XXA provides 12,000 BTU cooling capacity for medium-sized rooms and commercial spaces.

Q3. What refrigerant does the Hotpoint AHHS12D3XXA use?
The Hotpoint AHHS12D3XXA uses R32 refrigerant technology for efficient cooling and heating performance.

Q4. What voltage does the Hotpoint AHHS12D3XXA require?
The unit operates on a 230/208V electrical supply with a 20A configuration.

Q5. Is the Hotpoint AHHS12D3XXA designed for through-the-wall installation?
Yes, the Hotpoint AHHS12D3XXA is designed for through-the-wall PTAC installation using a compatible wall sleeve.

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PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.