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HOTPOINT  |  SKU: AH12E12D5B

HOTPOINT PTAC 12000 BTU 230/208 VOLT 30A E HEAT R32 AH12E12D5B

$866.00
Ships in 4-7 Business Days

Product Manuals

Accessories

Accessories of Hotpoint PTAC units with our full range of genuine Hotpoint Accessories

Got everything you needed to install? See the recommended and/or required options for installation below.

Check the items you would like to include with your order

HOTPOINT THERMOSTAT CONNECT KIT FOR A SERIES 230V RAKDTKH

HOTPOINT THERMOSTAT CONNECT KIT FOR A SERIES 230V RAKDTKH

$39.00
PTAC OUTDOOR GRILL RAG70

PTAC OUTDOOR GRILL RAG70

$58.00
INSULATED WALL SLEEVE RAB80

INSULATED WALL SLEEVE RAB80

$171.00
HOTPOINT NON-PROGRAMMABLE 2 FAN SPEED AC OR HP THERMOSTAT RAK148H2A

HOTPOINT NON-PROGRAMMABLE 2 FAN SPEED AC OR HP THERMOSTAT RAK148H2A

$77.00
HOTPOINT PTAC FRESH AIR VENT KIT RAKVENTH

HOTPOINT PTAC FRESH AIR VENT KIT RAKVENTH

$21.00
HOTPOINT THERMOSTAT CONNECT KIT FOR A SERIES 265V RAKETKH

HOTPOINT THERMOSTAT CONNECT KIT FOR A SERIES 265V RAKETKH

$40.00
Hotpoint Replacement Air Filters (2-Pack) – For A Series Through-the-Wall AC Units | Model: RAA71H

HOTPOINT REPLACMENT AIR FILTERS, 2 PACK FOR A SERIES RAA71H

$21.00
GE RAA70 Replacement Air Filter

REPLACEMENT FILTER (2 PCS) RAA70

$36.00

What's in the box
  • HOTPOINT PTAC 12000 BTU 230/208 VOLT 30A E HEAT R32 AH12E12D5B
  • Product Specs
  • Product Brochure
  • Parts Manual
  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

 Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
  • 60-Day Returns*
  • Authorized Dealer
  • Professional Services

Tags: Ah12e12d5b

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Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule. 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders. 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 10% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow the  return process,  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1  678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 15% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable and  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial Units 
  • Consumable parts 
Return Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 15% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

Hotpoint 12000 BTU PTAC Unit with Electric Heat – 230/208V, 30A, R32 | Model: AH12E12D5B

“Maximum heat. Reliable cooling. Built to perform.”
The Hotpoint AH12E12D5B is a robust, high-output Packaged Terminal Air Conditioner (PTAC) designed to deliver 12,000 BTUs of cooling and powerful 30A electric heat in one durable unit. Perfect for larger rooms and colder climates, this model operates on 230/208 volts with a 30-amp plug, making it ideal for hotels, senior living centers, multi-family buildings, and commercial installs that require dependable, year-round temperature control.

With eco-friendly R32 refrigerant, it offers superior efficiency and a reduced environmental footprint, all while fitting standard 42” PTAC wall sleeves. It’s a top choice for those who need stronger heating capabilities and long-term comfort from a trusted brand.

Key Features – Heavy-Duty Heating and Cooling in One Unit

✅ 12,000 BTU Cooling + 30A Electric Heat

  • Cools spaces up to 550 sq. ft.

  • Includes high-wattage electric resistance heater for colder environments

  • Ideal for regions needing strong supplemental or primary heat

✅ 230/208V, 30-Amp Operation

  • Equipped with a NEMA 6-30P plug

  • Requires a dedicated 30A circuit

  • Suitable for installations where higher heat output is essential

✅ Environmentally Friendly R32 Refrigerant

  • Uses R32, which has lower global warming potential (GWP) than R410A

  • Delivers improved energy efficiency and compliance with refrigerant regulations

✅ Fits Standard PTAC Sleeves

  • Compatible with standard 42” GE/Hotpoint wall sleeves

  • Easily integrates with Hotpoint grilles, thermostats, and fresh air kits

  • Front-access controls and washable filters for easy service

Ideal Applications

  • Hotels, motels, and hospitality suites in cold-weather regions

  • Senior living, dormitories, or apartment buildings with high heating demands

  • Commercial offices or classrooms needing stronger electric heat

  • Retrofits of older PTAC systems requiring more heating capacity

Why Choose the Hotpoint AH12E12D5B?

If you need maximum heat output and dependable all-season performance, the AH12E12D5B is your go-to solution. Backed by Hotpoint’s trusted engineering, this unit is built to handle more demanding environments—delivering comfort, efficiency, and compatibility with your existing wall sleeve setup.

FAQs – Hotpoint AH12E12D5B PTAC Unit

 

Q1: What size space is this best for?

A: It’s perfect for rooms up to 550 sq. ft., including larger hotel suites, offices, and residential spaces.

Q2: What type of power connection is needed?

A: This unit requires a 230/208V, 30A dedicated outlet and comes with a NEMA 6-30P plug.

Q3: Is this suitable for colder climates?

A: Yes. The 30A electric heat provides stronger, faster heating—ideal for colder regions or rooms with higher heat demands.

Q4: What refrigerant does it use?

A: It uses R32 refrigerant, which is more efficient and environmentally friendly than R410A.

Q5: Will it fit in a standard wall sleeve?

A: Yes. It fits all standard 42” through-the-wall sleeves used by GE, Hotpoint, and most major brands.

Q6: Can I use a wall thermostat with this unit?

A: Absolutely. It’s compatible with Hotpoint RAK-series thermostats, including non-programmable and programmable models.

Documents

AH12E12D5B

PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.

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