MRCOOL Hyper Heat 2nd Gen 24,000 BTU, 2 Ton, 18.3 SEER2 Heat Pump Condenser and Ducted Air Handler (CENTRAL-24-HP-230B00-O)
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MRCOOL Hyper Heat 2nd Gen 24,000 BTU, 2 Ton, 18.3 SEER2 Heat Pump C...
Shipping Policy
Shipping Policy
Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.
Order Process
Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.
Handling Time
All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.
Transit Time
Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.
Shipping Providers
We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.
Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.
Shipping Rates
We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged
Damages and shipping issues
At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.
Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.
How do I handle a return shipment?
You may return your unopened order within 60 days for a refund, minus shipping costs and a 25% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.
Cancellation
All orders cancelled after 6 hours from the confirmation email will follow the return process, whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.
However, if you cancel the order before 6 hours, we will refund your full money.
To process the cancellation, please call us at +1 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.
If you need any help, feel free to contact us
Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Return Policy
Return Policy
If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 25% restocking fee.
Return Eligibility
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
Non-returnable items
The following items are not eligible for return:
- Items that weren't returned within 60 days from the date the customer received the item
- Items that have been used or damaged by the customer
- Items that are not in their original packaging
- Items that do not have all tags and accessories
- Unfortunately, we cannot accept returns on sale items or gift cards.
- Items that are consumable and other wise stated cannot be returned examples are parts, compressors, misc items
- Special order units
- Custom-configured products
- Commercial Units
- Consumable parts
Return Costs
The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.
Restocking Fee
We charge 25% Restocking Fee, except product got damaged by carrier.
To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Cancelled Orders
An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.
Built-to-Order Items
There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.
Final Sale Policy
By placing an order, the purchaser expressly acknowledges and agrees to the following terms:
1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.
2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.
3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.
4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.
5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.
6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.
7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
If you need any help, feel free to contact us
Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Refund Policy
Refund Policy
We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.
We will provide the return label.
Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 25% restocking fee.
Final Sale Policy
By placing an order, the purchaser expressly acknowledges and agrees to the following terms:
1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.
2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.
3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.
4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.
5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.
6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.
7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
The CENTRAL-24-HP-230B00-O is a high-quality, 2-ton central heat pump system for heating and cooling larger residential areas. It features MRCOOL's 2nd Generation Hyper Heat technology, which provides effective year-round heating and cooling, even in the summer heat and winter cold. In addition, the CENTRAL-24-HP-230B00-O uses DC Inverter and variable speed technology, which helps in maintaining a constant temperature and helps in the reduced energy consumption. It also uses advanced diagnostics and can be installed in a variety of positions, making it a highly flexible option for ducted heating and cooling systems.
Product Overview
This unit combines an energy-efficient condenser and a central ducted air handler. Once installed, it can be used as a complete HVAC solution for homes that are up to approximately 1,200 sq. ft. It also features smart diagnostics and a sturdy construction of painted galvanized steel for improved durability. Finally, the CENTRAL-24-HP-230B00-O also comes with a Smart Thermostat to allow for easy operation and control. The unit uses the environmentally friendly refrigerant, R-454B for improved environmental safety.
Quick Facts
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Model / SKU: CENTRAL-24-HP-230B00-O
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Cooling Capacity: 24,000 BTU
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Heating Capacity: 24,000 BTU
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SEER2 Rating: 18.3
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HSPF2‑4 Rating: 10
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System Type: Central Ducted Heat Pump
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Voltage: 208‑230V
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Refrigerant: R‑454B
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Zone Compatibility: Single Zone
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Application: Residential & Light Commercial
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Coverage Area: Up to 1,200 sq. ft.
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Condenser Dimensions: 35.04″ W × 13.46″ D × 26.5″ H
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Air Handler Dimensions: 17.52″ W × 21.02″ D × 45.00″ H
Capacity & Coverage
The CENTRAL-24-HP-230B00-O is designed to be used in larger homes and everyday domestic living areas, as it can efficiently cover 1,000 - 1,200 sq ft of area. The hyper-heat system also provides reliable heating in the winter and uniform cooling in the summer. It achieves this with the help of inverter-driven airflow.
Efficiency & Performance
The CENTRAL-24-HP-230B00-O is exemplary in both energy efficiency and performance, with a SEER2 rating of up to 18.3 and an HSPF2-4 rating of up to 10. Due to the cutting-edge DC Inverter and variable-speed compressor technology, output is modulated based on demand, minimizing energy usage while maintaining a consistent comfort level. The eco-friendly R-454B refrigerant is modern in design and meets the standards of the contemporary environment while providing consistent performance year-round.
Installation & Application
The CENTRAL-24-HP-230B00-O provides flexible installation to be completed with the central ducted air handler to support upflow, downflow, and horizontal configurations in order to accommodate various home designs and ductwork.
Noise & Comfort
The CENTRAL-24-HP-230B00-O is designed for quiet operation, providing comfortable living conditions with no distracting noise. Included with the system are state-of-the-art comfort features, such as the automatic adjustment of airflow, a self-diagnostic panel used for maintenance, Smart Thermostat compatibility, and simple control to ensure that all areas of the house are comfortable through the performance with precision and ease.
FAQs
Q1. How large of a space can the CENTRAL-24-HP-230B00-O cover?
The system can efficiently heat and cool spaces up to approximately 1,200 sq. ft.—this can be affected by insulation and layout.
Q2. Does the CENTRAL-24-HP-230B00-O include both indoor and outdoor units?
Yes, this complete central ducted system features both the condenser and the ducted air handler.
Q3. What type of refrigerant does the CENTRAL-24-HP-230B00-O use?
The refrigerant used is the eco-friendly R-454B, which will reduce environmental impact while improving performance.
Q4. Is professional HVAC installation required?
Yes, a professional installation is required for this central ducted system to ensure it is integrated properly with the home ductwork.
Q5. Is the CENTRAL-24-HP-230B00-O able to function in extreme climates?
Definitely. The Hyper Heat Tech provides dependable operation in cold winters and hot summers.
Explore More
MRCOOL Hyper Heat 2nd Gen 24,000 BTU, 2 Ton, 18.3 SEER2 Heat Pump Condenser and Ducted Air Handler (CENTRAL-24-HP-230B00-O) Specification Table
Hyper Ducted 2d Gen Warranty Doc
Full details regarding coverage and terms are available in the Warranty Information PDF.
Download →Warranty Registration
Register within 60 days of install to activate your Manufacture's warranty.
Tech Support Hotline
Our technicians are available to assist you Monday – Friday, 8 AM to 5 PM.
409-757-8330 →
PRODUCT INFORMATION DISCLAIMERS
Safety Liability Notice
Safety Liability Notice
We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.
Installation Disclaimer
Installation Disclaimer
Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.
Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.
By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.
