MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212
What's in the box
What's in the box
- MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212
- Product Specs
- Product Brochure
- Parts Manual
- Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)
Need help with choosing a Mini Split system or have other questions?Talk with one of our trusted HVAC professionals today!
Need help with choosing a Mini Split system or have other questions?Talk with one of our trusted HVAC professionals today!
Email us at : sales@acunitsforless.com
Call us at : 678-535-7176
Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
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Talk with one of our trusted comfort advisor today!
Shipping Policy
Shipping Policy
Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.
Order Process
Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.
Handling Time
All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.
Transit Time
Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.
Shipping Providers
We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.
Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.
Shipping Rates
We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged
Damages and shipping issues
At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.
Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.
How do I handle a return shipment?
You may return your unopened order within 60 days for a refund, minus shipping costs and a 10% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.
Cancellation
All orders cancelled after 6 hours from the confirmation email will follow the return process, whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.
However, if you cancel the order before 6 hours, we will refund your full money.
To process the cancellation, please call us at +1 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.
If you need any help, feel free to contact us
Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Return Policy
Return Policy
If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 15% restocking fee.
Return Eligibility
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
Non-returnable items
The following items are not eligible for return:
- Items that weren't returned within 60 days from the date the customer received the item
- Items that have been used or damaged by the customer
- Items that are not in their original packaging
- Items that do not have all tags and accessories
- Unfortunately, we cannot accept returns on sale items or gift cards.
- Items that are consumable and other wise stated cannot be returned examples are parts, compressors, misc items
- Special order units
- Custom-configured products
- Commercial Units
- Consumable parts
Return Costs
The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.
Restocking Fee
We charge 15% Restocking Fee, except product got damaged by carrier.
To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Cancelled Orders
An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.
Built-to-Order Items
There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.
If you need any help, feel free to contact us
Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
Refund Policy
Refund Policy
We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.
We will provide the return label.
Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.
The MRCOOL DIY 24,000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump is a high-efficiency, ductless heating and cooling system, perfect for multi-room climate control. Designed with MRCOOL’s DIY Quick Connect® technology, this system allows easy installation without an HVAC technician, saving you money and time.
With WiFi-enabled smart controls, Energy Star-certified performance, and pre-charged R-410A refrigerant, this 2-zone system ensures consistent, energy-efficient temperature regulation across multiple spaces. Ideal for homes, offices, and light commercial applications.
📌 Explore more in our collection:
Key Features & Benefits
🌡️ Efficient Heating & Cooling for Multiple Zones
✔ MRCOOL 24,000 BTU DIY Mini Split Heat Pump – Covers two rooms effortlessly
✔ Dual-Zone System (12,000 BTU per zone) – Provides customized comfort
✔ Energy Star-Certified – Ensures low energy costs & high efficiency
🔧 DIY Installation & Smart Technology
✔ DIY Quick Connect® Pre-Charged Line Set – No professional installation required
✔ WiFi-Enabled Smart Controls – Compatible with Alexa, Google Assistant & MRCOOL Smart App
✔ Auto-Restart, Timer & Sleep Mode – Ensures energy efficiency & convenience
🌬️ Advanced Airflow & Indoor Air Quality
✔ Ceiling Cassette Design – Provides discreet, space-saving installation
✔ Humidity Control Mode – Maintains optimal indoor air quality
✔ Auto-Swing Louvers & Multi-Zone Cooling – Offers even air distribution
🏡 Sleek, Durable & Reliable Performance
✔ Whisper-Quiet Operation – Perfect for bedrooms, offices & quiet spaces
✔ MRCOOL DIY-BC-227HP1212 – Designed for long-lasting climate control
✔ 10-Year Limited Warranty – Ensures peace of mind & reliability
Model: C
MR COOL Specifications Sheet Click below:
Installation Manual
Brochure
Warranty
Wired Thermostat Manual
AHRI Certificate
Product Overview:
- Covers 1000 sq. ft.
- DIY Installation
- Covers 1000 sq. ft.
- Ceiling Mounted
- Number of Zones: 2
- Voltage: 208 to 230
- Outdoor Operating Temp (Cool): 5°F to 122°F
- Outdoor Operating Temp (Heat): -13°F to 75.2°F
PRODUCT DESCRIPTION:
This 4th Generation MRCOOL Mini Split includes a DIY 27,000 BTU Multi-Zone Condenser, two 12,000 BTU Ceiling Cassette Air Handlers, and two Remotes. The best part about all of this is that you can install it yourself!
This package does not include linesets, don't forget to scroll up and add them!
Condenser
- Energy Efficient. This 3 Zone condenser, when paired with select MRCOOL air handlers, is capable of producing an impressive 22 SEER efficiency rating.
- Works In All Environments. The capability to continue to deliver heating performance when temperatures reach -13°F
- Lifetime Warranty. For added peace of mind, this is the only condenser on the market that comes with a limited lifetime compressor warranty. Simply register into the MRCOOL Care Program to get the lifetime warranty!
Air Handler, 12K BTU, Quantity 2
- Large Coverage Area. Handler covers an area up to 500 sq. ft.
- Versatile. Incredibly versatile and equipped with multiple operating modes, which include COOL, HEAT, AUTO, DRY (dehumidify), and SLEEP.
- Out of Sight Design. This unit has low profile installation for out of sight heating & cooling.
- Worry-Free Installation. Easily install between all types of joists on 16" center - including pre-manufactured I-joists
- Easy Air Filter Access. By activating the Elevation function on the remote controller (or smart controller), the filter panel will lower for easy air filter maintenance.
SPECIFICATIONS AND DIMENSIONS:
Condenser
| Product Dimensions | 37.24"W x 16.14"D x 31.89"H |
| Cooling Capacity | 27,000 BTU |
| Heating Capacity | 27,000 BTU |
| Zone Capacity | 3 |
| Cool Mode - Outdoor Operating Temperature Range | 5F ~ 122F |
| Heat Mode - Outdoor Operating Temperature Range | -13F ~ 75.2F |
| SEER | 22 |
| EER | 12 |
| Voltage | Requires a minimum of 208V-230V/60HZ/26-40A (please check your home meets this electrical requirement prior to purchase) |
| Registered Warranty | 7 Years Replacement on Condenser, 5 Years Parts |
Air Handler 12K BTU
| Product Dimensions | 50.31"W x 13.19"D x 8.98"H |
| Mount Type | Ceiling Cassette |
| Cooling Capacity | 12,000 BTU |
| Heating Capacity |
12,000 BTU |
| Registered Warranty | 5 Years Parts |
| Modes |
Auto - Auto selects from Cool, Heat or Fan-Only Dry - dehumidify Cool Heat Fan Only Quiet Sleep |
COVERAGE AREA:
Please refer to this coverage chart to determine how many BTUs are required for the area you would like to cool or heat.
Square Feet: 180-375 | BTU = 9K
Square Feet: 376-500 | BTU = 12K
Square Feet: 501-750 | BTU = 18K
Square Feet: 751-1,000 | BTU = 24K
Square Feet: 1,001-1,500 | BTU = 36K
Some additional factors may impact performance, such as insulation, ceiling height and the number of appliances in the room. For assistance, contact our Sales Team.
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What is the SEER rating of this unit?
SEER (Seasonal Energy Efficiency Ratio) is a measure of the efficiency of your air conditioning system. The higher the SEER rating, the more energy-efficient the unit. This MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212 has a SEER rating of .
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What size air conditioner do I need for my home?
Choosing the right size unit depends on the square footage of your home. For example:
• Up to 1,200 sq. ft. – 1.5 to 2 tons
• 1,200 to 1,600 sq. ft. – 2 to 3 tons
• 1,600 to 2,100 sq. ft. – 3 to 4 tons
Our experts can help you determine the best size based on your specific needs.
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Is this unit compatible with my existing system?
The MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212 is compatible with a variety of HVAC systems. For specific compatibility with your current setup, please consult with our support team or refer to the product manual.
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How long is the warranty for this unit?
This unit comes with a manufacturer warranty of Manufactured warranty. You can also purchase extended warranties for added peace of mind.
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How energy efficient is this unit?
The MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212 is designed to be highly energy efficient, which can help reduce your electricity bills. With a SEER rating of , it meets or exceeds federal efficiency standards.
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What maintenance does this unit require?
Regular maintenance includes cleaning or replacing air filters, inspecting ducts for leaks, and scheduling annual professional tune-ups. Following the manufacturer’s maintenance guidelines will ensure optimal performance.
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Can I install this unit myself, or do I need a professional?
We recommend professional installation for the MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212 to ensure that it functions correctly and maintains its warranty. Improper installation can lead to performance issues and may void the warranty.
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How long does shipping take?
Standard shipping takes between 3-4 Days, depending on your location. Expedited shipping options are also available.
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Are there financing options available?
Yes, we offer financing options through Shopify. Visit our financing page or contact us for more information on available plans.
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What are the noise levels of this unit?
The MRCOOL DIY 24000 BTU 2-Zone Ceiling Cassette Mini Split Heat Pump DIY-BC-227HP1212 operates at approximately decibels, making it relatively quiet during operation. Noise levels may vary depending on the unit’s location and installation.
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Does this unit qualify for any rebates or incentives?
Depending on your location, you may be eligible for local or federal rebates for purchasing energy-efficient HVAC systems. Check with your local energy provider or government for available programs.
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What refrigerant does this unit use?
The uses , which is environmentally friendly and complies with modern environmental standards.
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What happens if my unit arrives damaged?
If your unit arrives damaged, please contact us immediately at 678 535 7176. We will arrange for a replacement or repair, depending on the situation.
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How can I track my order?
Once your order ships, we will send you tracking information via email. You can also log into your account to track the status of your shipment at any time.
PRODUCT INFORMATION DISCLAIMERS
Safety Liability Notice
Safety Liability Notice
We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.
Installation Disclaimer
Installation Disclaimer
Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.
Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.
By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.
