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Amana Amana  |  SKU: PTH123J25AXXX
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Amana PTAC Heat Pump , R32 , 12,000 / 11,600, 230v / 208, 11.5 / 11.5EER PTH123J25AXXX-15 Amp

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$1,216.00 $1,318.60

Product Manuals
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PTAC Line Brochure

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Amana PTAC Brochure

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PTAC Owners Manual

Is this system right for you?
Width
42 in
Height
16-1/16 in
Depth
21-1/2 in
Weight
125 lb
V Voltage
208V/230V
Bundled
Purchase
All in
One Buy
Good for
Replacements

What's in the box

  • Amana PTAC Heat Pump , R32 , 12,000 / 11,600, 230v / 208, 11.5 / 11.5EER PTH123J25AXXX-15 Amp

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

 Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer

Tags: Amana ptac pthj series, Pth123j25axxx

Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule. 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders. 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 25% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow the  return process,  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1  678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 25% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable and  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial Units 
  • Consumable parts 
Return Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 25% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 25% restocking fee.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

The Amana PTH123J25AXXX is a great choice for a Amana 12000 BTU PTAC heat pump with MT/R32 refrigerant offering customers a heat pump with good heating and cooling efficiency with 230/208V and a 2.5 kW option for onsite electric heating.With its compact design, this unit is great for applications where each room needs individual (or centralized) temperature control, such as hotels, apartments, offices, and classrooms.

Product Overview of Amana PTH123J25AXXX

The Amana PTH123J25AXXX conveniently packages cooling, heat pump operation, and electric backup heating into a single system. With a cooling capacity of 12,000 BTU and a reverse-cycle heating capacity of 11,000 BTU and use of the energy efficient R32 refrigerant, this model offers versatility and efficiency. Designed for 230/208V applications, the PTH123J25AXXX also boasts a space efficient, through-the-wall design, and an EER of 11.5.

Quick Facts

  • Brand: Amana

  • Model Number: PTH123J25AXXX

  • Cooling Capacity: 12,000 / 11,600 BTU

  • Heating Capacity: 11,000 / 10,800 BTU Reverse Cycle

  • Heating Type: Heat Pump with Electric Heat Backup

  • Electric Heat: 2.5 kW

  • Refrigerant: R32

  • Voltage: 230V / 208V

  • Phase: Single Phase

  • Current Rating: 15 Amp

  • Efficiency Rating: 11.5 / 11.5 EER

  • Application: Packaged Terminal Air Conditioner (PTAC)

  • Dimensions: 42" W × 16-1/16" H × 21-1/2" D

  • Weight: 108 lbs

Key Features of Amana PTH123J25AXXX

  • 12,000 BTU cooling

  • Heat pump technology

  • 2.5 kW electric heat backup

  • Uses R32 refrigerant

  • 230/208V dual voltage

  • Through-the-wall design

  • Heat transfer performance

  • Durable PTAC cabinet

  • Self-contained

The Amana PTH123J25AXXX packs heating and cooling capabilities into one system, offering a heating and cooling solution for a wide variety of applications. For colder conditions, the backup electric heater helps maintain the desired comfort level.

Cooling Capacity and Coverage

The Amana PTH123J25AXXX is designed to provide heating and cooling for medium sized spaces up to 500 square feet based on varying heating and cooling demand and other factors of the space.

This unit is well suited for heating and cooling in hotel rooms, small apartments, small office spaces, classrooms, and other spaces where more control of the heating and cooling is desired.

Energy Efficiency of Amana PTH123J25AXXX

Amana PTH123J25AXXX has an 11.5 EER rating, indicative of highly efficient operating. The use of R32 refrigerant and heat pump technology balances heat transfer and reliable comfort throughout the various seasons.

The heat pump system also enables the unit to relocate heat with optimal efficiency during the heating operation, contributing to the overall balance of the indoor environment.

R32 Refrigerant Benefits

The R32 PTAC heat pump unit adopts the R32 refrigerant technology. The R32 refrigerant technology is a much more modern refrigerant technology that is safer and designed for cooling much more efficiently. R32 refrigerant also has efficient heat transfer and is widely used by many HVAC systems.

Construction and Design

The Amana PTH123J25AXXX is manufactured with a long lasting PTAC cabinet. The unit has a compact throughput design, hence, will not require traditional ductwork for its installation.

The deceptively simple design enhances the reliability of the internal components, as well as the serviceability of the unit.

Installation and Compatibility

This is a through-the-wall HVAC system that is designed to be installed with corresponding PTAC wall sleeves. The unit has a 230/208V and 15 Amp system.

It is highly recommended that certified technicians carry out the unit installation to ensure that the unit has proper electrical connections, proper airflow, and that the system is operational and efficient.

Ideal Applications

The Amana PTH123J25AXXX is highly efficient heating and cooling PTAC systems, and is designed to ease installation and ductless. Some of its most common uses include:

  • Hotel guest rooms

  • Apartments and condominiums

  • Small offices

  • Assisted living facilities

  • Classrooms

  • Dormitories

  • Residential and light commercial spaces

Why Choose Amana PTH123J25AXXX?

For its modern R32 refrigerant technology, compact design, and efficient heating and cooling capabilities, the Amana PTH123J25AXXX is an attractive option when buy Amana PTAC heat pump unit.

This unit is a self-contained climate control solution ideal for properties that need reliable heating and cooling without the demand for a large HVAC system.

Maintenance Tips

  • Clean the air filters frequently.

  • Ensure that air openings are clear of dust and debris.

  • Verify that the airflow is directed in the desired direction.

  • Review airflow direction settings.

Technical Specifications

Specification

Details

Brand

Amana

Model

PTH123J25AXXX

System Type

PTAC Heat Pump

Cooling Capacity

12,000 / 11,600 BTU

Heating Capacity

11,000 / 10,800 BTU

Electric Heat

2.5 kW

Refrigerant

R32

Voltage

230V / 208V

Phase

Single Phase

Current Rating

15 Amp

EER

11.5 / 11.5

Installation

Through-The-Wall

Application

Residential & Light Commercial

Weight

108 lbs

Dimensions

42" W × 16-1/16" H × 21-1/2" D

Frequently Asked Questions

Q1. What type of unit is the Amana PTH123J25AXXX?
 The Amana PTH123J25AXXX is a packaged terminal air conditioner with heat pump operation and electric heat backup.

Q2. How much cooling capacity does the Amana PTH123J25AXXX provide?
 The Amana PTH123J25AXXX provides 12,000 BTU cooling capacity and is suitable for medium-sized rooms.

Q3. What refrigerant does the Amana PTH123J25AXXX use?
 The Amana PTH123J25AXXX uses R32 refrigerant technology for efficient heating and cooling performance.

Q4. What voltage does the Amana PTH123J25AXXX require?
 The unit operates on a 230/208V electrical supply with a 15 Amp configuration.

Q5. Is the Amana PTH123J25AXXX suitable for through-the-wall installation?
 Yes, the Amana PTH123J25AXXX is designed for through-the-wall PTAC installation using a compatible wall sleeve.

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PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.

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