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Amana_logo Amana  |  SKU: DHP124J35BA
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Amana DHP124J35BA 12000 BTU PTAC Air Conditioner Heat Pump R32 20A 265V

$1,039.00

Product Manuals

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Owners Manuals

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Warranty Information

Is this system right for you?

Width
42 in
Height
16 in
Depth
21 in
Weight
105.82 lb
V Voltage
265 V
Bundled
Purchase
All in
One Buy
Good for
Replacements
You’ll Always Reach a Real Human Here. Please talk with Kevin About Your PTAC?

Kevin's Bio: Kevin brings over 40 years of hands-on experience in the HVAC industry, making him a trusted leader in heating and cooling solutions. Originally from Port Arthur, Texas, he has built his career serving customers across the Golden Triangle, Houston, and Austin regions.

As the driving force behind AC Units for Less, Kevin is committed to delivering reliable, high-quality HVAC products at competitive prices. His deep industry knowledge and customer-first approach ensure that homeowners and businesses receive the best solutions for their needs.

Beyond his professional work, Kevin is actively involved in his church and local community. He is passionate about giving back, regularly volunteering his time to support disadvantaged individuals and the homeless.
Call Us: 409-757-8330 Email Us

What's in the box

  • Amana DHP124J35BA 12000 BTU PTAC Air Conditioner Heat Pump R32 20A 265V

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

 Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer

Tags: Dhp124j35ba, Distinctions, Distinctions ptac

Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule. 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders. 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 10% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow the  return process,  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1  678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 25% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable and  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial Units 
  • Consumable parts 
Return Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 25% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1  678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 15% restocking fee.

Final Sale Policy

 By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold “AS IS” and “WITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

Year-round comfort is the main priority for the Amana DHP124J35BA. As a PTAC (Packaged Terminal Air Conditioner) unit, this model satisfies the needs of most users. This model is compatible with R32 refrigerant and provides customers with a unit that offers heating and cooling options that may serve a variety of environments. This unit’s compact and easy to use controls makes this model a favorite for many customers. Owners of medium sized rooms, light commercial environments, and even guest suites will find this model an easy purchase to satisfy their needs.

Product Overview of Amana DHP124J35BA

The Amana DHP124J35BA is a PTAC unit that is also a packaged air conditioner. Because of its heat pump, this model also offers customers year-round comfort. This model also features R32 refrigerant. With the use of R32, this model also incorporates some of the newest standards for energy savings and environmental preservation. This model, with its small size, easily fits into most integrated wall systems as well as most light commercial applications. Controls on this model are either digital or mechanical, and can be operated easily by even the least technically minded customers.

Quick Facts

  • Brand: Amana

  • Model Number: DHP124J35BA

  • Cooling Capacity: 12,000 BTU

  • Heating Capacity: Heat Pump with Electric Assist

  • Refrigerant: R32

  • Voltage: 265V

  • Phase: Single Phase

  • Current Draw: 20 A

  • Application: PTAC / Through‑The‑Wall HVAC Systems

Key Features of Amana DHP124J35BA

  • 12,000 BTU cooling capacity

  • Heat pump with electric assist for heating

  • Eco-friendly R32 refrigerant

  • Through-the-wall installation

  • Adjustable louvers

  • Air filter is washable and removable

  • Designed for quiet, energy efficient operation

  • Compatible with digital and mechanical controls

  • Durable cabinet and grille

  • Internal components are easily serviceable

The Amana DHP124J35BA combines the cooling and heating functions of a refrigerant-based heat pump into a compact, space-efficient design. This model is intended for year-round comfort in medium-sized rooms.

Cooling Capacity and Coverage

The Amana 12,000 BTU heat pump PTAC unit is designed to cool rooms up to 550 to 700 sq. ft. This estimate will vary based on room exposure and layout, window and room design, and building insulation and ceiling height. This unit is great for home offices, apartments, and guest rooms.

Energy Efficiency of Amana DHP124J35BA

The Amana DHP124J35BA heat pump system uses R32 refrigerant, which supports better energy efficiency and heat transfer, to provide better climate control at a lower cost for electricity. Its heat pump design also enables efficiency by providing optimal heating during cold weather.

R32 Refrigerant Benefits

R32 refrigerant provides efficient heating and cooling with a lower global warming potential than the refrigerant. Incorporating it into the Amana DHP124J35BA confirms improved performance and energy efficiency with environmentally conscious design.

Construction and Design

The Amana DHP124J35BA is designed for through-the-wall installation, with a durable metal cabinet and front grille. Adjustable louvers and a washable filter design make it easy to maintain. This heat pump PTAC was designed with a compact form to maximize living space and provide reliable operation year-round.

Installation and Compatibility

This PTAC unit can be easily installed through walls using a compatible wall sleeve. The 265 V single phase and 20 A power setup can be connected by a professional for guaranteed safety and optimal performance.

Ideal Applications

  • Hotel and condo guest rooms

  • Residential apartments and units

  • Home offices and study rooms

  • Assisted living and senior housing units

  • Dorms and student housing

  • Medium sized residential and commercial spaces

Why Choose Amana DHP124J35BA?

Investing in the Amana DHP124J35BA PTAC unit with 12000 BTU capacity brings to customers a wall mounted design that fully integrates heating and cooling services while utilizing advanced refrigerant R32 with a much lower environmental impact. The unit is designed to operate with a very low maintenance service interval.

Maintenance Tips

  • Dust and debris should be cleaned from the grille

  • Clear obstructions from louvers

  • Inspect electrical connections

  • Perform maintenance checkups seasonally

  • Optimize the settings on your thermostat

Technical Specifications

Specification

Details

Brand

Amana

Model

DHP124J35BA

System Type

PTAC / Through‑The‑Wall

Cooling Capacity

12,000 BTU

Heating Capacity

Heat Pump with Electric Assist

Refrigerant

R32

Voltage

265 V

Phase

Single Phase

Current Draw

20 A

Dimensions: 

42 W * 16 H * 21 D 

Weight:

105.82 lbs

Installation

Through‑The‑Wall

Application

Residential & Light Commercial

Frequently Asked Questions

1. What size room can the Amana DHP124J35BA cool?
 The Amana DHP124J35BA is ideal for medium-sized rooms up to 550–700 sq ft, depending on insulation and layout.

2. Does the Amana DHP124J35BA provide heating?
 Yes, it includes a heat pump with electric assist for consistent year-round heating.

3. What type of refrigerant does the Amana DHP124J35BA use?
 It uses R32 refrigerant, which is more energy-efficient and environmentally friendly compared with older types.

4. What voltage does this PTAC require?
 The unit operates on 265 V single-phase power and draws 20 A.

5. Can the Amana DHP124J35BA be installed through the wall?
 Yes, it is designed specifically for through-the-wall PTAC installation with a compatible wall sleeve.

Explore Related Products

 

FAQ's

Will I see any hidden fees at checkout?

We're transparent about pricing! All costs displayed on our website are final-there are no surprise charges added during checkout or installation. We clearly itemize all components (unit, installation kit, optional accessories, etc.) so you know exactly what you're paying for. NOTE: That taxes and shipping may apply to some products depending on your location and order contents. If you have questions about any specific charge on your order, our customer service team is happy to explain it in detail. Reach out to us at sales@acunitsforless.com or via Live Chat.

Which system is better Gas system or Heat Pump system? (Video)

Heat Pump System:
Heats and cools your home using electricity and outdoor air. More energy-efficient, lower operating costs, environmentally friendly, and works well in moderate to warm climates. Qualifies for rebates and tax credits.

Gas System:
Uses natural gas for heating and requires a separate air conditioner for cooling. Better for extreme cold climates where heat pumps are less efficient. Higher fuel costs but may have lower upfront equipment expenses.

Best choice depends on: Your climate (heat pumps excel in Georgia), budget for upfront costs, long-term energy savings goals, and environmental priorities. Heat pumps typically save more money over time through lower utility bills. Contact our team for a personalized recommendation based on your home and location.

How do I know I am choosing the appropriate system?

The best way to ensure you've chosen the right system is to match it with your home's cooling and heating needs. Consider your home's square footage, climate, insulation, and the number of zones you want to control. You can look at the sizing guide here, and our support team can help you narrow down options based on your specific situation. If you're unsure, we recommend consulting with a professional HVAC technician who can perform a detailed load calculation for your home.

Should I choose a Split System or a Packaged System for my home? (Video)

Split System: Features separate indoor and outdoor units ideal for homes with basements or crawlspaces. Offers higher SEER ratings, better efficiency, and more customization for placement.

Packaged System: Contains all components in one outdoor unit, perfect for smaller homes or limited indoor space. Easier to install with lower maintenance needs.

Quick decision: Have indoor space? Choose split for superior efficiency. Limited space? Choose packaged.

What's the best way to calculate the correct capacity and tonnage for my home?

HVAC sizing is measured in tons, where one ton equals 12,000 BTUs of cooling capacity. While you can estimate using square footage (roughly 600 square feet per ton for residential homes), the most accurate method is a professionalManual J load calculationthat considers your home's insulation, orientation, windows, climate, and occupancy patterns.

Tonnage => BTU/Hour
1 ton => 12,000 BTU
1.5 ton => 18,000 BTU
2 ton => 24,000 BTU
2.5 ton => 30,000 BTU
3 ton => 36,000 BTU
3.5 ton => 42,000 BTU
4 ton => 48,000 BTU
5 ton => 60,000 BTU

Home Size (Sq. Ft.) => Recommended Tonnage
750–1,000 => 2 tons
1,050–1,400 => 2.5 tons
1,450–1,700 => 3 tons
1,750–1,900 => 3.5 tons
1,950–2,200 => 4 tons
2,250+ => 5 tons

Important: Undersizing leads to inadequate cooling; oversizing wastes energy and money. When in doubt, consult a professional. Reach out to us at sales@acunitsforless.com or via Live Chat.

What's the best way to calculate the correct capacity and tonnage for my home for multiple units?

If you're planning multiple units (for a ductless mini-split system or zoned setup), calculate the cooling needs for each zone or room separately using the same Manual J methodology. Add the tonnage requirements for each area to determine your total system capacity. For example, if your master bedroom is 800 sq. ft. (requiring 1.5 tons) and your living room is 1,200 sq. ft. (requiring 2 tons), you'd want a 3.5-ton system or a multi-zone setup with smaller indoor units. Our team can help you design a custom multi-zone layout based on your home's layout and needs.

Information regarding Trane Residential Systems:

Currently due to regulations, we are only selling and shipping Trane Residential units in the state of Georgia.

What is SEER and SEER2?

SEER stands for Seasonal Energy Efficiency Ratio-it measures how efficiently an air conditioning or heat pump system operates over an entire cooling season.

SEER2 stands for Seasonal Energy Efficiency Ratio 2-it's the updated, more accurate standard introduced in 2023. SEER2 provides a more realistic assessment of real-world performance by testing at various load levels and temperature conditions.

What is the difference between SEER and SEER2? (Video)

The key difference is how the systems are tested.

SEER testing used fixed temperature conditions and didn't fully account for the external static pressure in typical duct systems.

SEER2 testing is more comprehensive-it accounts for varying temperatures (65°F to 104°F), includes partial-load efficiency testing to mimic real-world fluctuating demands, and uses proper duct system static pressure to prioritize furnace blower efficiency.

Important to know:SEER2 ratings are typically 4–7% lower than SEER ratings for the same system because the testing is stricter and more realistic. For example, a 16 SEER system might have a SEER2 rating of around 14. Don't compare old SEER numbers directly to new SEER2 ratings-they use different standards.

Are there any rebate programs available?

Yes! The Home Energy Improvement Program through Georgia Power offers incentives for qualified customers in the state of Georgia purchasing high-efficiency HVAC systems like ductless mini-split heat pumps or heat pump water heaters. Our salesperson share incentive details at purchase to help you save on premium equipment. Additional rebates may be available through your local utility company or federal programs-visit Energy.gov to check your area. Ask our team for your AHRI certificate to submit rebate applications.

Note:To qualify, you must be a Georgia Power customer.

Where can I get an AHRI certificate?

You can find the AHRI certificate on the AHRI website here.

How to find a compatible split system?

For split systems, your indoor unit must be properly matched with your outdoor unit (condenser) to achieve the rated efficiency and ensure system longevity. You can always visit the AHRI website and use their AHRI Matchup tool to find a compatible system. The best way to find help is to reach out to us via Live Chat or email sales@acunitsforless.com.

What is the R-32 refrigerant? (Video)

R-32 is a single-component, low-GWP refrigerant used in modern HVAC systems as an eco-friendly alternative to R-410A. It has a Global Warming Potential of 675-one-third lower than R-410A (GWP 2,088)-and offers zero ozone depletion potential. R-32 delivers approximately 10% better energy efficiency and improved heat transfer, requires 30% less refrigerant charge, and has been safely used in over 160 million units worldwide since 2012. It's classified as A2L (mildly flammable) and represents the next generation of environmentally sustainable cooling technology.

Why choose R-454B refrigerant? (Video)

R-454B is the next-generation, environmentally friendly refrigerant with the lowest Global Warming Potential (GWP of 466) compared to R-32 and R-410A. It maintains high efficiency, meets current EPA regulations, and ensures your system remains compliant for years to come. Choosing R-454B means investing in future-proof technology that's better for the environment and your wallet.

Why did we stop selling R-410A refrigerant systems?

Effective January 1, 2025, the EPA enacted a regulation prohibiting manufacturers from producing or importing new HVAC systems using R-410A. This is because R-410A has a very high Global Warming Potential (GWP) of 2,088-meaning it contributes significantly to climate change if released into the atmosphere.

PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.

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