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Amana Amana  |  SKU: DHP123J50BA
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Amana DHP123J50BA 12,000 BTU PTAC Air Conditioner with Heat Pump – R32, 5.0 kW, 30 Amp, 208/230 V

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$1,028.00

Product Manuals
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Owners Manuals

pdf

Warranty Information

Is this system right for you?
Width
42 in
Height
16 in
Depth
21 in
Weight
110.23 lb
V Voltage
208V/230V
Bundled
Purchase
All in
One Buy
Good for
Replacements

What's in the box

  • Amana DHP123J50BA 12,000 BTU PTAC Air Conditioner with Heat Pump – R32, 5.0 kW, 30 Amp, 208/230 V

  • Product Specs

  • Product Brochure

  • Parts Manual

  • Limited Warranty (ONLY VALID IF INSTALLATION DONE BY LICENSED CONTRACTOR)

Need help with choosing a system or have other questions? Talk with one of our trusted HVAC professionals today! 678-535-7176

Email us at : sales@acunitsforless.com

Call us at : 678-535-7176

Β Physical Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia 30142, United States
  • Factory Warranty
  • Secure Checkout
  • 60-Day Returns*
  • Pro Support
  • Authorized Dealer

Tags: Dhp123j50ba, Distinctions, Distinctions ptac

Shipping Policy

Once you place an order on AC units for less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Order Process

Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.

Handling Time

All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received afterΒ 2 p.m., then we will process the order the next business day.

Transit Time

Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.

Shipping Providers

We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrierΒ services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.Β 

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Shipping Rates

We offer free shipping on all orders except for Flat Bed Shipping or Oversized items. Flat Bed Freight Shipping applies to units larger than 7.5 tons. These items will be delivered via flat bed truck and may require additional delivery coordination. Flat rate charges will be shown at checkout for eligible item. Hot Point PTAC items if ordered under 8 Units different freight is charged

Damages and shipping issues

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.Β 

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.

How do I handle a return shipment?

You may return your unopened order within 60 days for a refund, minus shipping costs and a 25% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.

Cancellation

All orders cancelled after 6 hours from the confirmation email will follow theΒ  return process,Β  whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.

However, if you cancel the order before 6 hours, we will refund your full money.

To process the cancellation, please call us at +1Β Β 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.

If you need any help, feel free to contact us

Address : Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1Β Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Return Policy

If you are not entirely happy with your purchase, you can return your item/s within 60 days of delivery for a full refund of the original payment.

Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 3Β days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we will cover the cost of return shipping as well as we will not charge any restocking fee.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Β The cost of return shipping is the responsibility of the customer if you want to Exchange. Also we will charge 25% restocking fee.

Return Eligibility

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Non-returnable items

The following items are not eligible for return:

  • Items that weren't returned within 60 days from the date the customer received the item
  • Items that have been used or damaged by the customer
  • Items that are not in their original packaging
  • Items that do not have all tags and accessories
  • Unfortunately, we cannot accept returns on sale items or gift cards.
  • Items that are consumable andΒ  other wise stated cannot be returned examples are parts, compressors, misc items
  • Special order units
  • Custom-configured products
  • Commercial UnitsΒ 
  • Consumable partsΒ 
ReturnΒ Costs

The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Restocking Fee

We charge 25% Restocking Fee, except product got damaged by carrier.

To start a return, you can contact us at sales@acunitsforless.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Cancelled Orders

An order that has shipped cannot be cancelled. If you refuse an order which has already been shipped, not due to damage, you will be responsible for paying an ORDER RETURN FEE. We incur a fee from the freight carrier to return items that have been shipped, this fee is dependent on the item refused and the destination location.

Built-to-Order Items

There are no returns allowed for products which have been specially built for you and shipped by the manufacturer. These items are not routinely stocked at our warehouse and therefore cannot be returned.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

If you need any help, feel free to contact us

Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
E-Mail: sales@acunitsforless.com
Phone: +1 Β 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.

Refund Policy

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 25% restocking fee.

Final Sale Policy

Β By placing an order, the purchaser expressly acknowledges and agrees to the following terms:

1. No Returns or Exchanges
Final sale items are not eligible for return, exchange, substitution, or store credit for any reason, including but not limited to dissatisfaction, incorrect selection, incompatibility, or change of mind.

2. No Refunds
All sales of final sale items are final and non-refundable. Once an order is placed, it cannot be canceled, modified, or refunded.

3. Assumption of Risk
The purchaser assumes full responsibility for determining product suitability, compatibility, and compliance with applicable codes, regulations, and intended use prior to purchase.

4. Condition and Disclaimer
Final sale items are sold β€œAS IS” and β€œWITH ALL FAULTS” with no representations or warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

5. Shipping and Damage Claims
Any damage occurring during transit must be reported in writing within 48 hours of delivery with supporting photographs. Failure to report within this period constitutes acceptance of the product.

6. Chargebacks and Disputes
The purchaser agrees not to initiate any chargebacks or payment disputes related to final sale items. Any chargeback initiated in violation of this policy may be contested with the payment processor using this agreement as evidence.

7. Severability
If any provision of this policy is deemed unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

genuine_parts

IMPORTANT: HVAC and Water Heater parts and accessories should only be installed by qualified technicians. Failure to understand and follow the manufacturer’s installation and use instructions may result in fire or explosion, electric shock, property damage, injury or loss of life. It is your responsibility to seek professional advice when installing and using these parts and accessories.

The Amana DHP123J50BA PTAC (Packaged Terminal Air Conditioner) model offers high-efficiency heating and cooling service year-round, and has a heating pump. The DHP123J50BA model makes use of R32, a modern refrigerant with a lower environmental impact. It also has a 30A, 208-230V rating meaning it is well equipped to cool and heat larger rooms, suites, and light commercial spaces. The DHP123J50BA model also features a through the wall design, maximizing room space.

Product Overview of Amana DHP123J50BA

The Amana DHP123J50BA model is a through the wall PTAC unit that has both heating and cooling built into one, compact, space efficient unit. Having a heat pump means that this unit can help provide warmth during the colder months, having a 12,000 BTU cooling capacity. The DHP123J50BA model uses the refrigerant R32 which can help heat transfer more efficiently and with a less negative effect on the environment. This model is also well suited for the larger residential spaces with its 30A rating.

Quick Facts

  • Brand: Amana

  • Model Number: DHP123J50BA

  • Cooling Capacity: 12,000β€―BTU

  • Heating Capacity: Heat Pump with Electric Assist

  • Refrigerant: R32

  • Voltage: 208‑230β€―V

  • Phase: Single Phase

  • Current Draw: 30β€―A

  • Application: Packaged Terminal Air Conditioner – Heat Pump

Key Features of Amana DHP123J50BA

  • 12,000 BTU cooling capacity

  • Integrated electric assist heat pump

  • Eco-friendly R32 refrigerant

  • Through the wall design

  • Adjustable airflow

  • Washable and removable filter

  • Quiet and efficient operation

  • Compatible with both digital and mechanical controls

  • Metal cabinet and grille, serviceable components

The DHP123J50BA model makes comfort and performance a priority with the design and choice of materials, leaving maintenance easy and the unit reliable.

Cooling Capacity and Coverage

The Amana 12000 BTU PTAC unit provides dependable cooling to larger rooms up to 550–700 sq ft (depending on the insulation and layout of the room, window exposure, etc.). It works well in guest rooms, apartments, condos, office spaces, etc. It is suitable for medium to large sized rooms.

Energy Efficiency of Amana DHP123J50BA

This PTAC unit features the R32 refrigerant, which provides efficient and effective heat exchange. This refrigerant works to effectively minimize energy consumption. This refrigerant works to make the PTAC unit achieve heating and cooling functionality in a more energy efficient manner. It complements the unit’s energy conserving functionality.

R32 Refrigerant Benefits

Compared with other refrigerants, R32 refrigerant helps with heat exchange more easily and has a lower global warming potential. It makes the Amana DHP123J50BA more efficient, less impactful on the environment, and helps the unit work reliably throughout the year.

Construction and Design

The Amana DHP123J50BA has a metal construction with a cabinet and grille designed to be installed through the wall. The flexible airflow design of the unit lets users control how air is distributed along with temperature. The air filter design allows users to clean and/or the filter easily.\

Installation and Compatibility

The unit is designed to be installed through the wall with a compatible wall sleeve or framed opening. It is designed to operate on 208‑230β€―V single‑phase power with a 30β€―A breaker. An HVAC professional is required to install and help the unit operate at its best.

Ideal Applications

  • Apartments and condominiums

  • Guest suites and hotel rooms

  • Larger bedrooms or family rooms

  • Home offices and study spaces

  • Assisted living facilities

  • Medium commercial spaces

Why Choose Amana DHP123J50BA?

The Amana DHP123J50BA provides users powerful cooling and heat pump heating, all with the modern refrigerant, R32. For residential and light commercial applications, this unit provides dependable year-round comfort.

Maintenance Tips

  • External grille and louvers should be kept of obstructions

  • Connection integrity should be checked

  • Seasonal inspections by an HVAC technician should be performed

  • Thermostat settings should be checked for energy-efficient operation

Technical Specifications

Specification

Details

Brand

Amana

Model

DHP123J50BA

System Type

PTAC / Through‑The‑Wall

Cooling Capacity

12,000β€―BTU

Heating Type

Heat Pump with Electric Assist

Refrigerant

R32

Voltage

208‑230β€―V

Phase

Single Phase

Current Draw

30β€―A

Dimensions:Β 

42 W * 16 H * 21 DΒ 

Filter

Washable, Removable

Weight:

110.23 lbs

Application

Residential & Commercial

Frequently Asked Questions

1. What size room can the Amana DHP123J50BA cool?
 The Amana DHP123J50BA is suitable for medium to larger rooms up to about 550–700β€―sqβ€―ft, depending on insulation and layout.

2. Does the Amana DHP123J50BA provide heating?
 Yes, the unit includes a heat pump with electric assist in addition to its 12,000β€―BTU cooling capacity.

3. What type of refrigerant does this PTAC use?
 This model uses R32 refrigerant, which enhances efficiency and reduces environmental impact.

4. What voltage does the Amana DHP123J50BA require?
 The unit operates on 208‑230β€―V single‑phase power with a 30β€―A current draw.

5. Is the Amana DHP123J50BA designed for through‑the‑wall installation?
 Yes, this PTAC is designed to be installed through a wall sleeve or framed opening by a qualified HVAC technician.

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PRODUCT INFORMATION DISCLAIMERS

Safety Liability Notice

We are not liable for any injuries, damages, or losses resulting from improper service or installation of our products. While we strive to provide reliable and high-quality HVAC products, any issues arising from improper handling, installation, or maintenance are the sole responsibility of the installer or service provider. Customers are encouraged to engage qualified professionals for installation and servicing to ensure safety and optimal performance. By purchasing and using our products, customers agree to hold The Acunitsforless Company harmless from any liability related to improper service or installation. It is essential to follow all manufacturer guidelines, industry standards, and local building codes to mitigate risks and ensure safe operation.

Installation Disclaimer

Please note that all installations should be performed by a licensed and experienced HVAC professional. Improper installation may result in equipment malfunction, reduced performance, increased energy consumption, and potential safety hazards.

Furthermore, it is essential to understand that any installation not conducted by a qualified HVAC professional may result in the voiding of warranty coverage. Manufacturers typically require installations to be carried out by certified technicians to uphold warranty terms and conditions.

By choosing to have your HVAC systems installed by a qualified professional, you not only protect your investment but also ensure the optimal performance and safety of your heating, ventilation, and air conditioning systems while maintaining warranty coverage.

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