Model: C

MR COOL Specifications Sheet Click below:

Installation Manual
Brochure
Warranty
Wired Thermostat Manual
AHRI Certificate

Product Overview:

• Covers 1000 sq. ft.
• DIY Installation
• Covers 1000 sq. ft.
• Ceiling Mounted
• Number of Zones: 2
• Voltage: 208 to 230
• Outdoor Operating Temp (Cool): 5°F to 122°F
• Outdoor Operating Temp (Heat): -13°F to 75.2°F

PRODUCT DESCRIPTION:

This 4th Generation MRCOOL Mini Split includes a DIY 27,000 BTU Multi-Zone Condenser, two 12,000 BTU Ceiling Cassette Air Handler, and two Remotes. The best part about all of this is that you can install it yourself!

This package does not include linesets, don't forgot to scroll up and add them!

Condenser

• Energy Efficient. This 3 Zone condenser, when paired with select MRCOOL air handlers, is capable of producing an impressive 22 SEER efficiency rating.
• Works In All Environments. The capability to continue to deliver heating performance when temperatures reach -13°F
• Lifetime Warranty. For added peace of mind, this is the only condenser on the market that comes with a limited lifetime compressor warranty. Simply register into the MRCOOL Care Program to get the lifetime warranty!

Air Handler, 12K BTU, Quantity 2

• Large Coverage Area. Handler covers an area up to 500 sq. ft.
• Versatile. Incredibly versatile and equipped with multiple operating modes, which include COOL, HEAT, AUTO, DRY (dehumidify), and SLEEP.
• Out of Sight Design. This unit has low profile installation for out of sight heating & cooling.
• Worry-Free Installation. Easily install between all types of joists on 16" center - including pre-manufactured I-joists
• Easy Air Filter Access. By activating the Elevation function on the remote controller (or smart controller), the filter panel will lower for easy air filter maintenance.

SPECIFICATIONS AND DIMENSIONS:

Condenser

Air Handler 12K BTU

COVERAGE AREA:

Please refer to this coverage chart to determine how many BTUs are required for the area you would like to cool or heat.

Square Feet: 180-375 | BTU = 9K
Square Feet: 376-500 | BTU = 12K
Square Feet: 501-750 | BTU = 18K
Square Feet: 751-1,000 | BTU = 24K
Square Feet: 1,001-1,500 | BTU = 36K

Some additional factors may impact performance such as insulation, ceiling height and the number of appliances in the room. For assistance, contact our Sales Team.

1. What is the SEER rating of this unit?
   
   SEER (Seasonal Energy Efficiency Ratio) is a measure of the efficiency of your air conditioning system. The higher the SEER rating, the more energy-efficient the unit. This MRCOOL DIY Mini Split 24,000 BTU 2 Zone Ceiling Cassette Ductless Air Conditioner and Heat Pump DIY-BC-227HP1212 has a SEER rating of .
   
   
2. What size air conditioner do I need for my home?
   
   Choosing the right size unit depends on the square footage of your home. For example:
   
   • Up to 1,200 sq. ft. – 1.5 to 2 tons
   • 1,200 to 1,600 sq. ft. – 2 to 3 tons
   • 1,600 to 2,100 sq. ft. – 3 to 4 tons
   Our experts can help you determine the best size based on your specific needs.
   
   
3. Is this unit compatible with my existing system?
   
   The MRCOOL DIY Mini Split 24,000 BTU 2 Zone Ceiling Cassette Ductless Air Conditioner and Heat Pump DIY-BC-227HP1212 is compatible with a variety of HVAC systems. For specific compatibility with your current setup, please consult with our support team or refer to the product manual.
   
   
4. How long is the warranty for this unit?
   
   This unit comes with a manufacturer warranty of Manufactured warranty. You can also purchase extended warranties for added peace of mind.
   
   
5. How energy efficient is this unit?
   
   The MRCOOL DIY Mini Split 24,000 BTU 2 Zone Ceiling Cassette Ductless Air Conditioner and Heat Pump DIY-BC-227HP1212 is designed to be highly energy efficient, which can help reduce your electricity bills. With a SEER rating of , it meets or exceeds federal efficiency standards.
   
   
6. What maintenance does this unit require?
   
   Regular maintenance includes cleaning or replacing air filters, inspecting ducts for leaks, and scheduling annual professional tune-ups. Following the manufacturer’s maintenance guidelines will ensure optimal performance.
   
   
7. Can I install this unit myself, or do I need a professional?
   
   We recommend professional installation for the MRCOOL DIY Mini Split 24,000 BTU 2 Zone Ceiling Cassette Ductless Air Conditioner and Heat Pump DIY-BC-227HP1212 to ensure that it functions correctly and maintains its warranty. Improper installation can lead to performance issues and may void the warranty.
   
   
8. How long does shipping take?
   
   Standard shipping takes between 3-4 Days, depending on your location. Expedited shipping options are also available.
   
   
9. Are there financing options available?
   
   Yes, we offer financing options through Shopify. Visit our financing page or contact us for more information on available plans.
   
   
10. What are the noise levels of this unit?
    
    The MRCOOL DIY Mini Split 24,000 BTU 2 Zone Ceiling Cassette Ductless Air Conditioner and Heat Pump DIY-BC-227HP1212 operates at approximately decibels, making it relatively quiet during operation. Noise levels may vary depending on the unit’s location and installation.
    
    
11. Does this unit qualify for any rebates or incentives?
    
    Depending on your location, you may be eligible for local or federal rebates for purchasing energy-efficient HVAC systems. Check with your local energy provider or government for available programs.
    
    
12. What refrigerant does this unit use?
    
    The DIY-BC-227HP1212 uses , which is environmentally friendly and complies with modern environmental standards.
    
    
13. What happens if my unit arrives damaged?
    
    If your unit arrives damaged, please contact us immediately at 678 535 7176. We will arrange for a replacement or repair, depending on the situation.
    
    
14. How can I track my order?
    
    Once your order ships, we will send you tracking information via email. You can also log into your account to track the status of your shipment at any time.

We provide Free Delivery . Please contact us for assistance. 

Once you place an order on ACunitsforless.com, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.

Orders will be processed within 48 hours of payment confirmation.

Upon shipping your order, you will receive an email notification containing a tracking number, which allows you to monitor its progress. Please allow 48 hours for the tracking information to become available.

If your order is placed and payment is received by 12 p.m. EST (Monday - Friday), the order typically ships within the next 72 hours. Orders submitted on weekends are processed on Mondays. We kindly request that you allow 3-5 business days for your shipment to arrive, although, in most cases, it arrives sooner.

To ensure smooth communication, customers are advised to confirm that the contact information provided in their order is valid and in working condition. We will use the information on the order page to make phone calls and send emails.

After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.

Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.

Damages and Shipping Issues:

At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.

Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment, brand new and in perfect condition.

Cancellation: If an order is canceled or a delivery is refused after the order is in transit, it will be considered a "Return Request" and subject to the fees outlined in our Return Policy.

We kindly ask that you refrain from scheduling the installation of your equipment until you have received and thoroughly inspected it. ACUnitsForLess.com cannot be held responsible for any costs associated with pre-scheduled appointments that are missed due to shipping delays or damages.

Please contact us with any questions:

sales@acunitsforless.com

678-535-7176

We provide a 60-day return policy for your convenience. To initiate a return, it is essential that the items remain unused and in their original manufacturer's packaging. When returning the equipment, please ensure that you reuse all shipping materials that were initially used to protect the equipment during shipment.

We will provide the return label.

Upon receiving your return, we will issue a refund for the full order amount, minus the return shipping cost and a 10% restocking fee.